In October, it was that time again: a cross-functional team from Group Procurement, Technical Service, and Product Management traveled to South Korea to visit strategic suppliers, strengthen partnerships, and gain a better understanding of the local market. Five days, three suppliers, countless encounters—and many valuable impressions that will remain.
 
Proximity creates understanding
The focus of the trip was on visits to three strategic partners from the granulate product group.
In addition to touring the production facilities, technical and commercial discussions were also a key part of the trip. These discussions centered on ongoing tenders, joint business developments, and the further development of strategic material projects.
“Only by experiencing our suppliers' manufacturing processes and innovative approaches firsthand can we identify opportunities early on and work together to develop solutions,” summarizes the purchasing team.
The cross-functional team enables a holistic understanding of the entire value chain – from raw material development to the final packaging solution.

When business relationships become personal
South Korea is a country where relationships are highly valued. Trust is not built solely in the meeting room, but through personal contact. Shared meals are an integral part of corporate culture – and anyone who has ever experienced a traditional Korean barbecue or “Chimaek” (chicken & beer) understands why.
Respect and openness are equally important. Small talk, a sincere smile, and a willingness to speak a few words of Korean open doors and create goodwill.
“Annyeonghaseyo” (“Hello”) and ‘Kamsahamnida’ (“Thank you”) sometimes have more impact than any PowerPoint presentation. These moments shape business relationships – and turn suppliers into true partners.
 
Impressions that last
In addition to intensive technical discussions, the team took the time to visit local supermarkets and conduct market and product research.
This provided valuable insights into trends, consumer behavior, and packaging solutions that shape the Korean market – from minimalist designs to high-quality, functional products.

More than a business trip
The trip to South Korea was much more than a visit to suppliers.
It was an example of how intercultural competence, personal presence, and mutual respect make a difference – in a globally networked supply chain as well as in interpersonal relationships.

Bischof+Klein stands for trusting partnerships, innovative strength, and sustainable cooperation—across continents.
Because ultimately, it is people, trust, and shared goals that make international success possible.